Client Guide
Feel Secure in Your Investment
IMPORTANT FACTORS OF A QUALITY PAINTING COMPANY
And why we are one…
Warranty
It is important to seek a company that stands by their work. A guarantee should cover not only the materials, but the labor as well. You should make sure to choose a company that has a good warranty so you can feel confident in the durability and quality of the work being done on your home or business.
Detail
Make sure that the estimate you are provided with is very detailed and specific to the needs of your project. It’s imperative that you know what products are being used and where. Is the company performing all of the required prep and cleanup work? Lastly, is this price guaranteed not to change, and is it in writing?
Professionalism
How a company presents themselves during the estimate is usually an indicator of the level of quality they will perform on the jobsite. A quality painting company understands that it’s not simply about making the sale, but providing you with an exceptional service experience from start to finish. This means showing up on time, looking/acting professional, and listening to your needs and concerns. Professionalism can also mean enthusiasm for the task at hand – ask yourself, “does this person seem like they truly have my best interests at heart?”
Knowledge
Make sure that the estimate you are provided with is very detailed and specific to the needs of your project. It’s imperative that you know what products are being used and where. Is the company performing all of the required prep and cleanup work? Lastly, is this price guaranteed not to change, and is it in writing?
Trained Business Operators
Your Student Operator and painting crew have been highly trained and supported by our systems that have been in place for twenty years. Each Student Entrepreneur and Painter are thoroughly trained and certified through our program to perform all painting work. We take the utmost care in our selection process for Scholars Edge Painting, as we recognize these students are the face of the company in the field. For our students, your home is more than just a paint job – it’s an opportunity to impress. Furthermore, their internship experience can earn them multiple reference letters they can add to their portfolio.
Guarantee
We offer a three-year written guarantee of quality on all of our paint and labour, upon completion of the job. Should something happen within three years, Scholars Edge will return to fix the problem areas at no additional charge.
Licensed and Bonded
Scholars Edge is fully licensed and bonded, and covers the crew of painters while on the jobsite.
Insurance
We maintain $5,000,000 in liability coverage per occurrence for the entire company.
Use of Quality Products
We work closely with Sherwin Williams Paint and Dulux Paint to provide you with top-of-the-line products to use on your home, while prepping and painting each unique surface. This relationship brings with it excellent volume and purchasing power amongst all of our Student Operators. Due to this, we are able to pass on more competitive paint prices to our customers.
Accountability
Scholars Edge has been a member of the Better Business Bureau since 2007, and has maintained an A-Plus rating. We also have dedicated ourselves to being environmentally friendly when selecting which products to use on your home. We believe setting the example to reduce our carbon footprint is critical when developing future business leaders.